TECHNICAL

1, service concept

Service tenet: anxious customers anxious, want customers to think.

Service concept: customer needs is our needs.

2, service commitment: high quality and efficient, patient and enthusiastic, thoughtful - until the problem is resolved, until the user through.

Two, to provide scientific system planning and design

The company relies on their strong technological advantages, and domestic related cooperation Institute of scientific research strength of rubber dam project planning, dam bag, anchor structure, control system and safety observation equipment, civil engineering, construction of dam foundation construction to provide the most scientific design and professional technology. The service includes:

1, to provide customers with pre design technical advice, investment estimates and other support;

2, the preparation of various stages of the project design documents;

3, provide product technical conditions;

Three, to assist the construction

1, to help guide the installation of products in the contract before the installation of the rubber dam construction time, the engineering staff and customer engineers together with the pre construction preparation of the implementation of the inspection confirmed.

2, the two sides will work together to develop the project schedule to carry out the installation of the project, the company responsible for the project and customer engineering staff should work closely together, according to the division of responsibilities of both sides to complete the construction tasks.

3, after the completion of the construction and commissioning, by the two sides of the composition of the inspection team for acceptance, after acceptance, put into use, the two sides signed the acceptance report.

Four, cargo transportation

Company with a number of logistics companies have a fixed relationship of cooperation, to ensure that the company can quickly, on time, intact to the construction site.

Five, equipment maintenance

1 warranty period product quality assurance

During the warranty period, the customer shall send the trained qualified personnel to carry out the maintenance operation.

Within the warranty period, the equipment belongs to the manufacturer's quality problems, free of charge to repair. Does not belong to the manufacturer's quality problems, but also actively assist the owners to carry out maintenance, and only charge cost.

2 warranty period after the product quality assurance

At the expiration of the warranty period, the company guarantees to continue to provide facilities for maintenance, the resulting costs borne by the customer.

Six, service commitment

1, our company has a perfect after-sales service system, the establishment of after-sales service installation branch. The installation of technical guidance and service customer service staff has 10 ~ 15 years of manufacturing, installation experience, guide the installation of equipment and customer service service, guide the installation equipment to ensure to meet customer requirements, meet or exceed the specifications.

In 2, during the operation of equipment, operation and management of our company to guide equipment, according to the requirements of the owners to give help to all aspects of technical training and equipment management unit, the company each year not less than two visits to the new and old customers, timely consultation in the process of equipment operation ideas, reasonable suggestions for your timely adoption of A.

3, users enjoy lifelong maintenance services;

4, the user can always get the product and construction of technical support and free technical training.

Seven, quality assurance system

1, the company through the ISO9001:2000 version of the international quality management certification, raw materials, processes, processes, prices and other aspects of a strict control, traceability.

2, the company has the world's advanced level of detection system, the indicators reached the domestic first-class level, all products are tested through a comprehensive reliability test, performance can be guaranteed